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This guide is for you if: An agency, freelancer, or service provider has invited you to their platform to view or edit your website.

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Welcome to Your Website Portal

Your web professional uses Lindo.ai to build and manage your website. They may have given you access to:
  • View your website and its analytics
  • Make simple edits using AI assistance (if enabled)
  • Review and approve changes before they go live

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What You Can Do

If you have view-only access, you can:
  • See your website preview
  • View traffic analytics
  • Review page content
  • Request changes from your provider

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Making Edits with AI

If you have edit access, making changes is simple:
1

Open Your Website

Log in to the portal your provider gave you access to
2

Navigate to the Page

Find the page you want to edit
3

Use the Chat

Type what you want to change in plain English
4

Review Changes

AI makes the edit—review and approve

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Example Edits

"Change the phone number to 555-123-4567"

"Update the hours to Monday-Friday 9am-6pm"

"Add a new service called 'Emergency Repairs'"

"Replace the hero image with this photo" [upload image]

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Understanding Credits

Your provider has allocated a certain number of AI credits for your use. Each edit uses some credits.
  • Simple text changes: 1-2 credits
  • Adding sections: 5-10 credits
  • Major redesigns: 20-50 credits
If you run out of credits, contact your provider to request more.

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Getting Help

Contact Your Provider

For website changes, billing questions, or access issues—reach out to the agency or freelancer who manages your site.

Platform Support

For technical issues with the platform itself, your provider can escalate to Lindo.ai support.

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FAQ

No. All changes can be undone, and your provider can restore previous versions at any time.
Your provider handles all billing with Lindo.ai. Your access is part of their service to you.
Talk to your provider. They control what features you can access.
You can sign up for your own Lindo.ai account. Talk to your provider about transitioning ownership.