What's the difference between Workspace CRM and Website CRM?
What's the difference between Workspace CRM and Website CRM?
Workspace CRM manages your agency clients—people you bill for website services. Website CRM manages your website’s customers—people who buy products on your published sites.
Do I need Stripe to use CRM?
Do I need Stripe to use CRM?
You need Stripe connected to send invoices and process payments. You can still manage client information, allocate credits, and track details without Stripe—just no billing features.
How many clients can I have?
How many clients can I have?
Client limits by plan:
- Business: 20 clients
- Elite: 100 clients
- Reseller: Unlimited
Can clients see my other clients?
Can clients see my other clients?
No, clients only see their own websites and information. Each client’s view is completely isolated.
What currencies are supported for invoicing?
What currencies are supported for invoicing?
All currencies supported by Stripe, including USD, EUR, GBP, CAD, AUD, and many more. Set the currency per invoice.
Can I offer discounts to clients?
Can I offer discounts to clients?
Yes, you set custom pricing per invoice. Charge whatever amount makes sense for your services.
How do refunds work?
How do refunds work?
Refunds are processed through Stripe. Go to the invoice, click Refund, and the amount returns to the client’s original payment method.
How do client credits work?
How do client credits work?
You allocate AI credits from your workspace pool to clients. Clients use their allocation for AI features. You control how many credits each client gets monthly.
Do unused client credits roll over?
Do unused client credits roll over?
No, monthly credit allocations reset each month. Unused credits don’t carry forward.
Can I set up recurring billing?
Can I set up recurring billing?
Yes, create subscriptions for clients with automatic monthly or custom-frequency billing. Stripe handles the recurring charges.
How do I track client payments?
How do I track client payments?
View all invoices and payment status in CRM → Billing tab. See paid, pending, and overdue invoices at a glance.
Can clients pay invoices online?
Can clients pay invoices online?
Yes, invoices include a payment link. Clients click the link and pay securely through Stripe.

