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  1. Click your profile icon in the header
  2. Select “Support” from the menu
  3. Submit your request with details about your issue
Support is available during business hours. Response times vary by plan:
  • Standard plans: 24-48 hours
  • Reseller plans: Priority response (faster)
Currently, support is handled through the ticket system for thorough, documented assistance. This ensures your issues are properly tracked and resolved.
Yes! Join our Slack community:
  1. Click your profile icon
  2. Select “Community”
  3. Join the Slack workspace
Connect with other users, share tips, and get help.
Absolutely! Use the feedback form:
  1. Click your profile icon
  2. Select “Feedback”
  3. Submit your feature request
We review all suggestions.
  • This documentation (browse the sidebar)
  • Tutorials section for step-by-step guides
  • Community discussions
Yes, for complex projects:
  1. Click your profile icon
  2. Select “Hire an Expert”
  3. Submit your requirements
Get hands-on help from professionals.
Report bugs through the feedback form with:
  • Steps to reproduce the issue
  • Expected vs actual behavior
  • Screenshots if helpful
  • Browser and device info
Try these steps:
  1. Refresh the page
  2. Check your credit balance
  3. Try a simpler, clearer prompt
  4. Contact support if issues persist
Troubleshooting steps:
  1. Verify your email and password
  2. Use “Forgot Password” to reset
  3. Clear browser cache and cookies
  4. Try a different browser
  5. Contact support if still stuck
Contact support to change your account email address. This requires verification for security.
Contact support to request account deletion. Note that this is permanent and cannot be undone.
  1. Open Settings
  2. Go to Billing tab
  3. View invoice history and download receipts
Contact support within 14 days of charge for refund requests. Each case is reviewed individually.

Getting Support

Support options

Join Community

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