Website Not Publishing

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Common Publishing Issues

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Save Button Not Working

• Click publish but nothing happens
• Button appears disabled

1. Check for unsaved changes
   • Look for pending edits
   • Save draft first, then publish
2. Refresh the editor
   • Press Cmd/Ctrl + R
   • Try publishing again
3. Check browser console
   • Open DevTools (F12)
   • Look for error messages

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Publishing Stuck

• Loading indicator won’t stop
• Page never completes publishing

1. Wait a moment
   • Large pages take longer
   • Give it 30-60 seconds
2. Cancel and retry
   • Refresh the page
   • Try publishing again
3. Check internet connection
   • Ensure stable connection
   • Try different network

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Error Message on Publish

• Error toast appears
• Specific error message shown

1. Note the error message
   • Screenshot if possible
   • Check for specific guidance
2. Common errors:
   • “Unauthorized” - Log out and back in
   • “Network error” - Check connection
   • “Validation error” - Check page content

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Page-Specific Issues

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Page Won’t Publish

1. Page status
   • Ensure page isn’t locked
   • Check page permissions
2. Content issues
   • Remove any invalid content
   • Check for broken elements
3. SEO settings
   • Verify meta tags are valid
   • Check for required fields

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Changes Not Appearing

1. Clear cache
   • Browser cache
   • CDN cache (wait a few minutes)
2. Check correct URL
   • Verify you’re viewing published URL
   • Not preview or draft URL
3. Hard refresh
   • Cmd/Ctrl + Shift + R
   • Or clear browser cache

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Account Issues

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Permission Denied

1. Check your role permissions
2. Contact workspace owner
3. Verify website access

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Credit Issues

1. Ensure account is active
2. Check subscription status
3. Verify no billing issues

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Still Having Issues?

1. Try a different browser
2. Clear all browser data
3. Contact support with:
   • Error messages
   • Steps to reproduce
   • Browser information