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Having trouble saving or publishing your pages? Here’s how to fix common issues.

Common Causes

Network Issues

  • Unstable internet connection
  • Firewall blocking requests
  • VPN interference

Session Expired

  • Logged out in another tab
  • Session timeout
  • Browser cleared cookies

Content Issues

  • Invalid HTML in custom code
  • Oversized images
  • Corrupted content

Solutions

Check Your Connection

  1. Verify internet is working
  2. Try refreshing the page
  3. Disable VPN temporarily

Re-authenticate

  1. Refresh the page
  2. If prompted, log in again
  3. Try saving again

Clear Browser Cache

  1. Clear browser cache and cookies
  2. Refresh the page
  3. Log in again
  4. Try saving

Check Content

  1. Remove any custom code temporarily
  2. Try saving
  3. If successful, add code back piece by piece
  4. Identify problematic code

Try Different Browser

  1. Open in a different browser
  2. Log in
  3. Try saving

If Issues Persist

  1. Note the exact error message
  2. Check browser console for errors
  3. Contact support with details

Prevention

  • Save frequently
  • Keep browser updated
  • Maintain stable internet
  • Avoid very large images