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The website preview isn’t displaying in the editor.

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Symptoms

  • Preview area is blank
  • Loading spinner won’t stop
  • Error message in preview
  • Preview shows old content

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Common Causes & Solutions

1

Browser Cache

Problem: Cached data causing issues.Solution:
  1. Hard refresh: Cmd/Ctrl + Shift + R
  2. Or clear browser cache
  3. Try incognito/private mode
2

Browser Extensions

Problem: Ad blockers or extensions interfering.Solution:
  1. Disable extensions temporarily
  2. Test in incognito mode (extensions disabled)
  3. Whitelist lindo.ai in ad blocker
3

Network Issues

Problem: Slow or interrupted connection.Solution:
  1. Check internet connection
  2. Try refreshing the page
  3. Wait and try again
4

Large Page Content

Problem: Page has too much content to load quickly.Solution:
  1. Wait longer for initial load
  2. Simplify page if possible
  3. Check for very large images
5

Browser Compatibility

Problem: Unsupported or outdated browser.Solution: Use a modern browser:
  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge

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Quick Fixes

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Refresh the Page

Press Cmd/Ctrl + R or click browser refresh.

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Hard Refresh

Press Cmd/Ctrl + Shift + R to bypass cache.

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Try Different Browser

If one browser fails, try another.

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Clear Site Data

  1. Open browser settings
  2. Find site data/cookies
  3. Clear data for lindo.ai
  4. Refresh and log in again

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When to Contact Support

Contact support if:
  • Issue persists across browsers
  • Preview worked before, now doesn’t
  • Error messages appear
  • Other users report same issue
Include:
  • Browser and version
  • Steps to reproduce
  • Screenshots of errors
  • When issue started

DNS Issues

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Editor Issues

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