Common Issues
Credits Not Showing
Symptoms:- Balance shows 0
- Credits not updating
- Refresh the page
- Check Settings → Credits
- Verify plan is active
Credits Not Deducting
Symptoms:- Balance unchanged after use
- Refresh to see updated balance
- Check transaction history
Ran Out of Credits
Symptoms:- AI features not working
- “No credits” message
- Purchase additional credits
- Wait for monthly reset
- Upgrade plan
Purchase Not Applied
Symptoms:- Paid but credits not added
- Wait a few minutes
- Check purchase history
- Contact support
Prevention
- Monitor usage
- Purchase before running out
- Know your reset date
Tips
- Check balance regularly
- Plan for large projects
- Contact support for issues