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Troubleshoot team member invitation problems.

Common Issues

Invitation Not Received

Symptoms:
  • Team member didn’t get email
Solutions:
  1. Check spam folder
  2. Verify email address
  3. Resend invitation

Invitation Expired

Symptoms:
  • Link no longer works
Solutions:
  1. Resend invitation
  2. New link generated

Wrong Email

Symptoms:
  • Sent to wrong address
Solutions:
  1. Revoke invitation
  2. Send to correct email

Can’t Accept Invitation

Symptoms:
  • Error when clicking link
Solutions:
  1. Try different browser
  2. Clear cookies
  3. Request new invitation

Prevention

  • Verify email before sending
  • Communicate with team
  • Follow up on pending

Tips

  • Double-check email
  • Resend if needed
  • Contact support if stuck