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Collect customer phone numbers during checkout for follow-up communication.

Enabling Phone Collection

  1. Open your website in the editor
  2. Go to Pages tab
  3. Click on a product
  4. Open product settings
  5. Find Checkout Options
  6. Toggle Phone Number on
  7. Save changes

How It Works

When enabled:
  • Checkout form includes phone field
  • Customers enter their number
  • Phone is stored with order
  • Available in customer records

When to Collect Phone

Collect phone numbers for:
  • Order updates
  • Delivery notifications
  • Customer support
  • Marketing (with consent)

Privacy Considerations

  • Only collect if needed
  • Explain why you need it
  • Follow privacy regulations
  • Secure customer data

Tips

  • Make it optional if possible
  • Explain the purpose
  • Use for legitimate business needs
  • Respect customer preferences