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Connect your own domain to your Lindo.ai workspace.

Prerequisites

  • Elite or Reseller plan
  • Access to your domain’s DNS settings
  • A domain you own
1

Open Domain Settings

  1. Go to Settings → White Label
  2. Click the Domain tab
  3. Click Setup Domain
2

Enter Your Domain

Enter your main domain (e.g., youragency.com).Click Next.
3

Configure Subdomains

Set up three subdomains:
SubdomainPurposeExample
WebAppYour workspaceapp.youragency.com
WebsiteClient websitessites.youragency.com
EmailTransactional emailsmail.youragency.com
Default suggestions work for most cases. Click Next.
4

Add DNS Records

You’ll see a list of DNS records to add. Go to your domain registrar:Required Records:
TypeNameValue
CNAMEappcname.lindo.ai
CNAMEsitescname.lindo.ai
TXT_lindo(verification code shown)
How to add:
  1. Log in to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.)
  2. Find DNS settings
  3. Add each record with the exact values shown
5

Verify Connection

  1. Return to Lindo.ai
  2. Click Check Status for each record
  3. Wait for green checkmarks (5-30 minutes)
  4. Once all verified, click Complete Setup

DNS Propagation

DNS changes take time to propagate:
  • Initial: 5-30 minutes
  • Full global: Up to 48 hours
Be patient if status doesn’t update immediately.

Common Issues

Record not connecting:
  • Double-check values match exactly
  • Remove trailing dots if present
  • Check for conflicting A/AAAA records
Cloudflare users:
  • Disable proxy (orange cloud → gray cloud)
  • Use DNS-only mode for verification

After Setup

Once connected:
  • Share app.youragency.com with clients
  • Client websites publish to sites.youragency.com
  • Emails come from your domain