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Verify that your custom domain is properly connected.

Checking Status

  1. Go to SettingsDomains
  2. Find your custom domain
  3. Look at the status indicator
  4. Click Check Status to refresh

Status Indicators

Connected

Your domain is properly configured and working. Your website is accessible at your custom domain.

Not Connected

DNS records haven’t propagated yet or are incorrectly configured.

Pending

DNS changes are being processed. This can take up to 48 hours.

Troubleshooting

If status shows “Not Connected”:
  1. Verify DNS records are correct
  2. Check for typos in record values
  3. Ensure records are saved at your registrar
  4. Wait for propagation (up to 48 hours)
  5. Try checking status again

DNS Propagation

DNS changes don’t happen instantly. Propagation time depends on:
  • Your domain registrar
  • TTL (Time To Live) settings
  • Global DNS cache refresh
Typical propagation: 15 minutes to 48 hours.