Requires Pro plan or higher. You need access to your domain’s DNS settings.
Open website settings
Open your website in the editor, go to the Settings tab, and click the Domains section.
Enter your domain
In the Custom Domain field, enter your domain (e.g.,
www.yourdomain.com or yourdomain.com).View DNS records
The system shows you the DNS records to add. You’ll see either CNAME records (for subdomains like www) or A records (for root domains), plus a TXT record for verification.Example CNAME record:
| Type | Name | Value |
|---|---|---|
| CNAME | www | cname.lindo.ai |
Add records to your registrar
Log in to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.), find the DNS settings, and add each record with the exact values shown.
Verify connection
Return to Lindo.ai and click Check Status. DNS changes take 5-30 minutes to propagate, though full global propagation can take up to 48 hours.
CNAME vs A Record
CNAME (Recommended) — Works with subdomains like www, blog, or shop. Easier to set up and more flexible. A Record — Works with root domains (yourdomain.com without www). Requires a specific IP address.Troubleshooting
Not connecting?- Double-check record values for typos
- Remove any trailing dots from values
- If using Cloudflare, temporarily disable the proxy (orange cloud)
- Delete conflicting A records that point elsewhere
- Verify records are saved correctly in your registrar
- Some registrars have propagation delays—contact their support
Website Domain vs White Label Domain
| Website Domain | White Label Domain |
|---|---|
| For one website | For entire workspace |
| Set in website settings | Set in workspace settings |
| Example: www.client.com | Example: app.agency.com |